Getting Started with Audio & Video Risk Reviews

Modified on Wed, 14 Oct at 8:52 AM

This guide walks you through running your first Audio / Video Risk Review, from uploading a file to reviewing and dismissing findings.

Before you start: Audio / Video Risk Reviews is a Beta capability and must be enabled for your account. If you don't see a field with Risk Review enabled, contact your administrator or Customer Success representative.

Step 1: Upload Your File

Open the record you are working on and find a field that has Risk Review enabled. Upload your video or audio file into that field, the same way you upload any other file.

You can upload common video and audio formats. IntelligenceBank prepares the file for you (converting and compressing as needed), so in most cases you do not need to convert files yourself.

Step 2: The Review Runs

How a review starts depends on how your fields are configured. Your administrator controls which behaviour applies.

Review ModeHow It Starts
AutomaticIf the field is set to review automatically, the review begins as soon as your file finishes uploading.
On demandOtherwise, you start the review yourself using the Risk Review option on the file.

IntelligenceBank first prepares the file and, where spoken-word review is included, produces a transcript. It then checks the content against your configured rules.

How long does it take? Review time depends on the length of the file and whether spoken-word, visual, or both checks are running. Longer files and combined reviews take longer.

Step 3: Read the Findings

When the review completes, flagged risks appear against the file, grouped by where they occur in time. Click a finding to jump the player straight to that moment. For risks that appear on screen, a marker highlights the area of the frame where the risk was detected.


Completed review showing flagged findings with timestamps, and an on-screen marker pinned to a video frame

Step 4: Dismiss What Is Not Relevant

Work through each finding. If a finding is not relevant, you can dismiss it, exactly as you do for document Risk Review. Your administrator configures the list of available dismissal reasons.

Action the remaining findings and, if needed, upload revised files for a re-review. Then continue with your normal approval or publishing process.

Need Help?

If a review won't start or you can't see a Risk Review field, contact IntelligenceBank Support.

Contact Support

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